NEOS Launches UK Connected Home Insurance Service


NEOS, a new UK-based startup that combines the connected home with insurance services, has opened early access testing today with the goal of making the service available to the general public in early 2017.

According to the company, Neos helps protects homeowners by providing them with the latest smart home technology products which have been handpicked by Neos experts. This includes a HD Camera, motion sensors, smoke detectors, door contacts and smart moisture sensors that detect leaks early – and all are supported by a dedicated 24/7 monitoring system. Everything is controlled from one simple app, giving consumers the option to check on their home from wherever they are and receive alerts the moment any of the sensors are triggered.

In the event of an incident, Neos’ emergency assistance team are on hand 24/7 to take care of everything – from alerting the homeowner to a problem, to bringing in the right tradespeople to fix it. If damage can’t be prevented, Neos customers are covered by UK insurance provider, Hiscox.

“We believe insurance should do far more than just pay out for claims,” said Matt Poll, CEO and co-founder of Neos. “It’s in the interests of both the consumer and the insurer to actively prevent things from going wrong. That’s why we’re taking a fresh approach to insurance and giving consumers the option to actively protect the home, people and things they care about. We want to create the best insurance experience anywhere in the world.”

The Neos app is available on iOS, with Android to follow later in 2016. The package costs the same as a home insurance quote from Hiscox which includes home emergency cover, plus a £9.50 monthly service fee. Homeowners also benefit from £650 worth of smart technology kit for free with the service, which can be installed for you or self-installed within 30 minutes.             

Neos is protected by bank-grade encryption technology to make sure data from devices is kept safe and secure, meaning no-one but the homeowner will be able to access information about their home. The technology, which is managed via the Neos hub, is based on an open architecture, meaning trusted third-party apps and equipment can easily be integrated.