Ihiji Debuts New ServiceManager Ticketing Feature
Ihiji has unveiled a new service ticketing feature as part of its Software as a Service (SaaS) tool, Ihiji ServiceManager.
Introduced at CEDIA 2015, Ihiji ServiceManager is a robust SaaS tool that facilitates efficient and effective management of recurring service plans and service operations efforts.
Features of Ihiji ServiceManager include:
· Customer Warranty tracking
· Recurring Service plan tracking
· RMR invoicing and billing
· Customer contact management
· Technical support ticketing and tracking
· Centralized project documentation (coming soon)