News

Atomoo Launches its 'Managed Home' Managed Services Solution (21/8/2008)

CEDIA US Expo 2008

Atomoo is the leading provider of managed services software for Custom Electronic Installers servicing the residential marketplace through its remote monitoring and management software, Managed Home. Managed Home pro-actively monitors and manages a client's network to ensure network devices such as Computers, Control Systems, Printers, Firewalls, Internet Access, and Security run at optimal levels.

Managed Home is an innovative combination of technologies that monitor, in real time, the health and performance of a wide variety of networked devices inside a home from Windows PCs and Macs to sophisticated control systems such as AMX and Crestron.

"Managed Home polls the client's system every few minutes to ask if everything is okay," said Thad Glavin, VP of Sales for Atomoo. "Many times we can address an issue before they become a problem, sometimes without the customer even knowing," continued Glavin.

Managed Home allows the Custom Integrator to maintain high customer availability at a low cost while achieving long term, high margin recurring revenues and more responsive customer service. Atomoo CEO Brian Post emphasizes how Channel Partners in the CE community can leverage this suite of services to provide better ongoing support to their clients, as well as to help eliminate costly truck rolls each time a client calls with a problem. "We can help Integrators expand on the relationship they have already developed with clients by bringing a premium level of support, management and maintenance to their clients," stated Post.

Comprehensive managed services training and personalized business coaching, combined with simple site based subscription pricing makes it easy for any integrator to offer high-profit, customized managed services to residential customers of any size.

www.atomoo.com