Just Add Power has launched the EZLogger remote logging tool to help reduce site visits for integrators during the Covid-19 pandemic.
Available as part of the justOS B2.0.5 firmware via a free update, the new tool allows layer-3 configured Just Add Power 3G systems to send the company diagnostic data.
Unique in its offering, the EZLogger eliminates the need for remote monitoring, unlike other products that require constant monitoring to detect issues.
After downloading the update enabling the new feature, the system automatically sends Just Add Power the data the company requires to analyse issues, reducing on-site visits by installers. An active route to the internet from the Just Add Power network and the justOS B2.0.5 firmware, which can be applied remotely to layer-3 configured 3G systems, is all that is required.
Bob Curtis, technology development team lead at Just Add Power said: “With a worldwide pandemic, we knew that as a global company we had a responsibility to help protect our installers and their customers in any way possible. We created EZLogger with social distancing practices in mind and to provide our installers with the safety they deserve during this unsure time.”